In your job you take care of customers, visitors and partners more and more in English? This course will help you to be able to use English efficiently, more spontaneously and to feel more confident. Points covered are: ... meeting visitors on arrivals, talking about the weather, talking about plans ... welcoming visitors to your company, talking about the offices and the company, offering refreshments, giving directions in a building, introducing a visitor ... small talk before meetings(free time activities, personal possessions, travel and places, ... showing a visitor around your town, recommending places to visit and things to do, giving direction around town ... small talk in a restaurant, deciding what to order, talking about family, relationships, education, thanking people for a meal ... starting a conversation with a stranger, talking about your company, products, trying new small talk topics

In a series of four discussions we will look at some of the Bard’s most memorable women: Hamlet’s mother, Lady MacBeth and Rosalind (As You Like It). Ambition, lust, loss awakening and joy! It is all there and always has been. Re-think and re-connect some amazing female characters from a time not entirely foreign to our own. Participants should be prepared to read several texts in preparation for each lesson. For interested participants we will attend a Royal Shakespeare Company Performance of "As You Like It" on April 11th at CINEMA in Nymphenburger Straße. Tickets not included in course price.

This course is designed to improve your English communication in the workplace. Participants will practise oral and written communication skills in a variety of business situations. Emphasis is on fluency and building vocabulary and confidence. Grammar revision as needed. The course fee includes materials provided by the teacher. We ask you to take our quick placement test before registering.

Für Teilnehmende, die bereits ein wenig Englisch gelernt haben und ihre Grundkenntnisse effektiv in Bezug auf die Arbeit aufbauen möchten. Wir konzentrieren uns auf den Aufbau Ihres Englisch-Grundwortschatzes für den Arbeitsplatz und üben die wichtigsten Situationen für den direkten Einsatz in Ihrem Berufsalltag (z.B. Small Talk, Notizen, der eigene Arbeitsplatz, die Firma und deren Produkte). Daneben trainieren wir die dazu notwendige Grammatik. Sie gewinnen mehr Sicherheit, um im Beruf erfolgreich kommunizieren zu können.

Das Telefon klingelt und der Anrufer spricht nur Englisch - und ausgerechnet dann fallen Ihnen die richtigen Worte nicht ein? Eigentlich kennen Sie ein paar Sätze, aber spontan sind sie nicht verfügbar? Situationen wie Auskünfte geben, Terminabsprachen, Übermittlung einfacher Nachrichten, Verbinden des Anrufers, Nachfragen, Nachrichten zu hinterlassen werden in Rollenspielen aktiv erarbeitet und eingeübt. Dazu kommen Hörübungen zur Verbesserung des Hörverstehens, auch bei verschiedenen Akzenten. Sie üben dazu wichtige Sätze, damit sie Ihnen spontan zur Verfügung stehen und Sie für englische Telefongespräche Sicherheit gewinnen.

In your job you take care of customers and partners more and more in English? This course will help you to be able to use English efficiently, more spontaneously and to feel more confident. Points covered are: ... tips, skills and qualities for good customer care ... telephoning - the customer care phone call, being courteous on the phone, making sure you understand, making arrangements ... effective writing in customer service ... troubleshooting and complaints: strategies and policies

In your job it is necessary to take part in meetings in English, either online or face-to-face. In this course we will give you the skills required to increase your confidence. Content: - opening and closing a meeting, summarising what has been discussed - maintaining a discussion, phrases to smoothen the conversation - introducing your points, agreeing, disagreeing, asking questions, - dealing with deviations

This course aims to help you improve your English for situations such as making introductions and building client relationships at conferences. We will practise small talk in different types of situations, focusing on common problems you may encounter in meetings, for example handling conflicts or politely interrupting to get your point across. Negotiations are often done in formal settings, we will look at key negotiating techniques including persuasion and bargaining. All of the above will focus on both British and North American styles.

Most communication in many jobs is through emails. They may not be as formal as letters, but they still need to be professional and goal-oriented so that everyone understands your requests and answers. In this course you will learn how to write successful emails in English.

How to communicate successfully in English within a multicultural team If you work in a multicultural team and would like to improve your intercultural communication skills, this is the right course for you! In this course you will - learn how to communicate successfully face-to-face, on the phone, in (virtual) meetings, to give presentations and to write emails and reports - brush up your business English and your English grammar skills - expand your intercultural competence to communicate effectively across cultures - gain confidence by using the English language more competently We will practise speaking and writing and working with authentic business cases through role-plays.

Do you need to improve your English communication in the workplace? Participants will practise oral and written communication skills in a variety of business situations. Emphasis is on fluency and vocabulary and confidence building. Grammar will be focused on as needed.

Practise your English communication in the workplace. You will use your English oral and written communication skills in a variety of business situations. Emphasis is on fluency and vocabulary.

Improve your communication skills in informal and formal business situations. Topics include: small talk, discussing ideas at meetings, negotiations, and current news topics. The focus is on speaking.

Improve your English communication in the workplace! You will practise oral and written communication skills in a variety of business situations. Emphasis is on fluency and vocabulary and confidence building. Grammar will be focused on as needed.

Für Teilnehmende, die bereits ein wenig Englisch gelernt haben und ihre Grundkenntnisse effektiv in Bezug auf die Arbeit aufbauen möchten. Wir konzentrieren uns auf den Aufbau Ihres Englisch-Grundwortschatzes für den Arbeitsplatz und üben die wichtigsten Situationen für den direkten Einsatz in Ihrem Berufsalltag (z.B. Small Talk, Notizen, der eigene Arbeitsplatz, die Firma und deren Produkte). Daneben trainieren wir die dazu notwendige Grammatik. Sie gewinnen mehr Sicherheit, um im Beruf erfolgreich kommunizieren zu können.