This specialized course helps Key Account Managers to develop the English communication skills needed to build stronger, more successful client relationships. The focus is on developing practical language for client interactions. Through practical scenarios, you will learn how to: - introduce yourself and your company - explain products and services using client-focused language - negotiate and persuade with clarity - ask effective questions to understand client needs - handle complaints professionally - expand and reinforce key sales vocabulary

Did you know there are more Chinese speakers of English than native English speakers in the world? Join us to enhance your ability to understand and engage with non-native speakers, especially if you work with colleagues or clients from all over the world. You will: - become familiar with a range of accents from India, Africa, East Asia, and Latin America and explore their unique features - improve listening skills with real-world audio exercises - learn strategies to ensure understanding With this course you will break down language barriers, communicate confidently with English speakers from different countries and even enhance your career prospects by improving cross-cultural understanding.